.Tasked with encouraging capitalists that the company's coffee bar are actually still widely well-known in the U.S., Niccol additionally has to contend with baristas and also hardcore Starbucks consumers who state they prefer lots of changes.Baristas complain regarding what they mention are severe understaffing as well as unsatisfactory pay and also perks, as well as their incapability to quickly ban aggressive consumers from Starbucks outlets. Zealous customers want constantly good coffee.Shares of the business were down approximately 5% in premarket trading.On Tuesday, after Starbucks disclosed a 6% fall in fourth-quarter same-store sales in the U.S. and also drew its own profits assistance for the arriving fiscal year, Niccol said baristas require to be sustained to provide "extraordinary company" to clients." To do well, our team require to resolve staffing in our outlets, take out traffic jams, as well as streamline points for our baristas," he stated in an online video statement.Liv Ryan, a barista and also union organizer at a Starbucks in Long Island Ny, New york city, stated that Niccol ought to place "a side to quick staffing.".